Store Policies:

1) Descriptions of items are approximate.  Given that most items are either partially or totally handmade, some variation is to be expected.

2) Many items are made in batches, so the photo you see in the shop may not be of the actual item you receive.  All photos are the property of LocalBuddha.ca and its owner.  

3) It is customary for line drawings of Buddhist paintings to be retained and reused.  The artist reserves the right to make reproductions of any of the paintings.  The artist also reserves the right to reproduce any item that is sold in the shop.

4) All payments must be received before the item is shipped.  Currently, the only accepted form of payment is through PayPal, which includes major credit cards.

5) Most items are shipped through Canada Post with very few exceptions.  We use flat rate shipping.  Flat rate shipping for Canada is $13.  Flat rate shipping for the USA is $17.  Some exceptions apply for remote areas.  We do not ship to any other region.  All shipments are tracked and insured.  If your item arrives damaged, or if it is lost, you must file a claim with the shipping service.  Taxes and duties are the sole responsibility of the buyer.  The condition of each item is verified before it is shipped.  

6) Orders are normally processed within 1-3 days (including weekends).  If there is a delay, you will be notified immediately.  LocalBuddha.ca is a very small enterprise.  Large orders may create significant delays, and your appreciation is greatly appreciated in these situations.  

7) Please be advised that some items cannot be shipped due to their fragile nature.  This includes — but is not limited to — frames with glass, ceramic items, and plaster castings.  If an item cannot be shipped, this will be indicated on the item’s page.

8) Residents of the Edmonton, Alberta, Canada area may pick up their orders for free.  This service is provided by appointment only.  You will be contacted shortly after your purchase to set up a pick-up time.

9) Returns are only accepted for defective items or if LocalBuddha.ca has sent you the wrong item.  We do not accept returns for items that the buyer has mistakenly purchased.  Please ensure that what you have ordered is correct.  If you intend to return an incorrect or defective item, you must contact LocalBuddha.ca within seven days of the item being delivered to you.